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Vodafone Idea alerts customers against online and KYC Frauds

Vodafone Idea, an Indian telecom operator issues notice to customers regarding data theft. It asks everybody to be cautious against unauthorised calls and SMSes.

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31 July 2021 8:41 PM IST

Vi, an Indian telecom operator issues notice to customers regarding data theft. It asks everybody to be cautious against unauthorised calls and SMSes. The bank has advised its customers to not give their KYC details or share any OTP with anybody on a call, and not to call back on unknown numbers or click any link mentioned in the SMS.

Customers are informed that clicking any unverified link or sharing any details could lead to data and information theft from the mobile device, and can have other serious consequences. All customer communication from the company is only done from the SMS ID ViCARE. Any SMS not originating from the company is strictly not advisable.

"It has been brought to our notice that some Vi customers are getting SMSes and calls from unidentified numbers asking them to update their KYC immediately. These fraudsters, at times, disguise as company representatives and threaten unsuspecting users with blocking their SIM if KYC is not done." company said

KYC Vodafone Idea 
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